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Accreditation Body for Health Care Facilities

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Accreditation Services

Accreditation Services for Advanced Care Health Care Facilities

Komite Akreditasi Kesehatan Lanjutan conducts accreditation surveys according to the standards set by the Minister of Health, with stages and deadlines binding on both parties.

Stages and deadlines

Every stage carries a binding deadline, so a facility always knows where the process stands and who it is waiting on.

  1. 1

    Survey request

    The facility completes the mandatory requirements, then submits a survey request together with the application letter, self-assessment results, and other registration documents.

  2. 2

    Institution response

    The institution states whether the request is accepted within 2 working days of it arriving.

  3. 3

    Document verification

    Completeness of the requirements is checked within 14 working days. If anything is missing, the facility has 5 working days to supply it.

  4. 4

    Agreement and scheduling

    The survey date, costs, and terms are set out in a written agreement; the surveyor team is appointed free of any conflict of interest.

  5. 5

    Conducting the survey

    Supporting documents for each assessment element are uploaded at least 7 days before the survey. The survey is conducted on site or in hybrid form depending on the facility type.

  6. 6

    Decision and certificate

    The surveyor report is submitted within 2 working days, the institution’s recommendation within 3 working days, and the electronic certificate is issued within 14 working days of the survey.

Deadlines follow the Accreditation Survey Technical Guidelines (Director General of Health Services Decree No. HK.02.02/I/3991/2022).